I can't download Black Survival app!

If you can't download Black Survival app, check your operating system and follow the instructions below. Android 1. You may not...

Google - Error codes appear and I can't download the game!

There are various error codes that exist in Google Play service app. Not being able to download the app is error from Google so we can't sol...

I keep disconnecting

To have smooth playing experience You need to be connected to fast and stable network. WiFi antenna indicates the connection between your de...

Can't proceed in the loading screen

Do not see any further progress in the loading screen?The problem is caused by two reasons.If you follow the instructions below, you will be...

Guest Sign in error

Were you surprised Tutorial Screen suddenly appeared? :*(Sorry for the trouble! Firstly, your account did not reset or get deleted, so don't...

Device Sync failed

Firstly, Sorry for causing trouble on playing the game. If you failed to Device sync, on your device, go to [Device settings]-[Manage Applic...

Social Login failed

1. Following popup appears when you failed to login to Google 2. Or your Android version is 6.0(Marshmallow) and you did not give permission...

Guest Login connection

If you do guest login, guest account will be created. You have two options after guest account creation. 1. If you want to go back to previ...

I can't use ad revive!

Black Survival's Ad revival system is using a program called Unity AD.Video ads in this Unity AD have a fixed number of ads available per d...