Gem, Gold and Billing
What is Gold used for and how do I get it?
Use Gold to buy and upgrade characters by buying Confidence Syringe.Receive Gold by playing game or purchasing from in-game shop using Gems.
What are gems and how do I get it?
Gems can be used for buying characters, skins, gold, Supply boxes(Type A, Type D supply box, and Ice box), Access Codes for Skins. You can a...
I spent my gems by accident! Can I get them back?
By adding intuitive confirmation steps, we’ve done everything we can to limit accidental purchases from being made in the game. When making ...
I can't make an order!
Please check the operating system of your device, then follow the procedures:Android1. If you play on a guest account and did not link your...
How do I request a refund for Gems?
We offer Bear Point(BP) per Gems if you purchase Gems at in-game shop. If you have entire Gems and BP that you have purchased, we can cancel...
How do I avoid accidental purchases?
In order to avoid accidental in-app purchases, you will need to adjust your Google Play Store settings. Please follow these steps: 1. Access...
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