Recently, there were users who used illegal programs to avoid detecting our illegal programs. Therefore, we developed a new program that can detect illegal programs and added it to the patch on October 20th. Since the patch, the use of illegal programs in the game has been eradicated, but internal reviews have found about 10 cases of misdiagnosis.
Accordingly, we will cancel the suspension for accounts that have been suspended after October 20th. And for suspended users, we will compensate with the days of suspension*1,000 gems.
We will improve the detection program so that no one is unfairly suspended.
We deeply apologize for the inconvenience caused.