First, we would like to apologize for the inconvenience you may have encountered.
An issue concerning the current Tournament allowed players to participate in the different Tournaments' Mode even if the players did not possess enough Tournament Tickets to participate.
When a player selects and participates in an Experiment requiring more Tournament Tickets than the player possesses, the results are not displayed correctly, Tournament Tickets are not consumed, the rewards cannot be received and the player cannot participate in the Final Round.
Until the issue is solved, please make sure to check the number of Tournament Tickets you possess before selecting and Experiment.
Due to the specificity of the issue, it would be difficult to send individual compensation to players facing abnormal Tournament Results due to the error.
We are doing our best to solve this issue as soon as possible.