Do not see any further progress in the loading screen?
The problem is caused by two reasons.
If you follow the instructions below, you will be able to enter the lobby.

Android:

1. Install Google Play Game application
Black Survival requires google account. The Google Play Games application must be installed on your device. If you don't have the Google Play Games app installed on your device, please install it in the Play Store.

2. Reboot the device
If the Black Survival application setting is twisted on the device, it may not load properly.
Please reboot your device and relaunch the Black Survival app.

iOS:
If the Black Survival application setting is twisted on the device, it may not load properly..
Please reboot your device and relaunch the Black Survival app.